Stranded on the side of the road: Firestone Direct Review
The other week I had a flat tire. I was stuck on the side of the road and Brandon wasn’t able to come help. Fortunately, I know how to change a tire along with other vehicular maintenance. However, changing a tire becomes difficult with the little sidekicks. Finding the spare was a whole ordeal, school drop-off/pickup was cumbersome, and deciding what tire to purchase was draining. Firestone Direct to the rescue!
What is Firestone Direct?
A professional mechanic who travels to a customer's location, such as their home or workplace, to provide automotive repair and maintenance services on site. Rather than requiring the customer to bring their vehicle to a physical repair shop, a Firestone Direct Mechanic brings their tools and expertise directly to the customer.
Firestone Direct offer a range of services, including routine maintenance tasks such as oil changes and brake pad replacements, as well as more complex repairs such as engine diagnostics, and tire replacement. Some Firestone Direct Mechanics may specialize in certain types of vehicles or services, such as diesel engine repairs or hybrid vehicle maintenance.
Firestone Direct Mechanics offer convenience to customers who may not have the time or means to visit a traditional repair shop (like me), and they can often provide more flexible scheduling options. Firestone Direct Mechanics are licensed and experienced. No need to check individual reviews and references before hiring them for any automotive work. All work is backed by the Firestone Guarantee!
What I did:
I went to the Firestone Direct website and selected the service I wanted. The van needed an oil change along with new tires. I put in the year, make, and model to get the recommended tires and type of oil service.
What happened next:
The Firestone Direct technician called to verify the service and the tires I selected. We drive a lot and I wanted something road-trip ready! Since the van was already parked in the driveway I didn't have anything to do except to sit back and relax. By relaxing I mean, helping the girls with their after-school routines and to mark some items off of my to-do list.
I had to see what was going on:
The Firestone Direct technician came in the coolest van. We actually had two come out. The first technician started the oil change service while the other replaced the tires and completed the maintenance. If you are in the Columbia, South Carolina area his name is David and was a wealth of knowledge. I was able to chat with him about my specific vehicle and his recommendations. Totally worth the extra fee in my opinion. After the service was complete David our Firestone Direct technician reset all of the warning lights and discussed what services the van needs next. Yay alignment🤪 As an added bonus Firestone Direct customers get a discount. Speaking of discounts, military members receive 10% off of Firestone Direct services.
Overall I would use Firestone Direct again if it's in the budget. Avoiding the sales pitches, stuffy waiting areas, and headaches of the car dealership is pure magic. The cost, service times, and maintenance requests are upfront. If I were to change anything, I would like to request the same Firestone Direct technicians in the future.
Thank you so much for supporting me by reading and following along. I hope this blog post encourages you to Craft, Create and Celebrate! I enjoy sharing and helping others and I’d love to connect with you over on Instagram @sincerely.schwartz